Delivery is charged on as extra. All our deliveries are sent via our courier networks and require a signature upon receipt. Some large items will be delivered on pallets for protection of the products. Please be advised that access by large vehicles may be required. Our deliveries take place between 8.30am and 5pm Monday to Friday. We can arrange for special delivery instructions or times at an extra cost.

Delivery charges quoted on the shopping cart are UK Mainland only, overseas deliveries will incur a extra charge.

We aim to deliver your order within the specified time shown, we may contact you if we can deliver quicker or have problems meeting the specified delivery date.

Where you wish to add special instructions to your order, this may delay the delivery.

Our customer service department would be delighted to hear from you, if you have any problems or suggestions.

Our shopping cart Credit Card vendor is ProTX and all transactions are carried out on a 128bits SSL connection. We can arrange for a refund of any monies paid in error by contacting our Customer services dept.

Please refer to our terms and conditions of sale if in any doubt.

If you experience something you wish raise with us, please visit our group site at www.panelsystems.co.uk and log a concern using the online form.